1. Be a Focused Listener
Remember that it’s a big deal that they are even coming to you to share what’s going on, so you need to honor that by listening well. Keep eye contact and actively listen with head nods and other non-verbal gestures to make sure they know you’re tuned in.
2. Don’t Quick Fix
Fight the urge to fix everything for them right away! Just like us, most often the person knows what to do, they just need to feel heard and validated to do it! Once this happens, then you can give them a gentle nudge in the right direction and encourage them to respond appropriately.
3. Get Them Into The Bible
Point your people to specific places in God’s word. Part of counseling is spiritual growth and maturity – and this will only happen if the person is directed to God and His Word. This doesn’t mean you have to be a Bible expert, but use all the resources you have available to you to counsel from Biblical truths, not just psychological ones. (Google, or bible.com are great tools to help you search for verses).
4. Share From Your Own Experience
It often seems like God pairs up a group with the right leaders! As you’re dealing with difficult issues, think about your own life and share from a firsthand experience. Your authentic story wil always be met with more receptivity than a proposition about what they should do.
5. Follow Up Is Key
If someone needs more help, schedule time to keep the conversation going or you can ask for pastoral help on the evaluation. Don’t be afraid to bring it up again, but be selective. No one responds to nagging!
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